Rb26 Privacy Policy — Our Commitment to Protecting Your Data
This Privacy Policy explains how rb26 collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully to understand your rights and how we handle your data.
Information We Collect
Rb26 collects various types of information from users when you register, use the platform, or interact with our services. This collection is carried out to ensure effective platform operations and to deliver a better user experience.
Account Information
During registration, we collect your full name, email address, phone number, date of birth, and login credentials. This information is required to verify your identity and enable access to your account.
Device & Browser Information
We automatically collect technical information including device type, operating system, browser type, IP address, time zone, and screen resolution. This data helps us optimise the platform for Malaysian users across phones and tablets.
Payment Information
For deposits and withdrawals in Malaysian Ringgit (RM), we collect payment-related information such as bank account numbers or digital wallet identifiers (TNG eWallet, FPX, etc.). We do not store full card numbers directly — all financial data is processed through secure encrypted channels.
Usage Data & Cookies
We use cookies and similar tracking technologies to record browsing history, language preferences, gaming activity, and session data. This information helps us personalise the user experience and improve the performance of the rb26 platform.
How We Use Your Information
All information collected by rb26 is used solely for legitimate purposes related to the operation of the platform. We do not use your data for any other purpose without your consent.
Your information is used for the following purposes:
- Handles account registration, login, and user identity verification.
- Securely processing deposits, withdrawals, and financial transactions in MYR.
- Providing customer support and responding to user enquiries.
- Sending notifications related to your account, security, and platform updates.
- Analysing usage patterns for service improvement and platform performance.
- To comply with applicable legal and regulatory obligations in Malaysia.
- Detecting and preventing fraud, hacking, or illegal activity on the platform.
Rb26 will not use your information for third-party marketing purposes without obtaining your consent first.
Cookies & Tracking Technologies
Rb26 uses cookies — small text files stored on your device — to enhance platform functionality and your overall experience. Cookies allow us to recognise your session, remember language preferences, and maintain login security.
We use three types of cookies:
- Session Cookies: Temporary cookies that are deleted as soon as you close your browser. Used to maintain your login session during active use.
- Persistent Cookies: Stored on your device for a set period to remember your preferences and settings on future visits.
- Analytics Cookies: Collects aggregated usage data (non-personal) to help us understand how users interact with the platform and improve the overall experience.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the full functionality of the rb26 platform.
Data Storage, Security & Sharing
Data Security
Rb26 invests in robust security infrastructure to protect user data. All information is transmitted via HTTPS with SSL encryption. Our databases are secured with strict access controls and continuous security monitoring to detect any threats or unauthorised access.
Retention Period
Your personal data is retained for as long as your account remains active, or for as long as necessary to fulfil the purposes outlined in this policy. Once an account is closed, data will be kept for the minimum period required under Malaysian law before being securely deleted.
Third-Party Sharing
Rb26 does not sell, rent, or share users' personal information with third parties for commercial purposes. Data sharing only occurs in the following limited situations:
- Service providers processing MYR payments on behalf of rb26, subject to strict confidentiality agreements.
- Malaysian government authorities or law enforcement bodies where required by court order or applicable law.
- In the event of a business transfer or merger where user data forms part of the assets being transferred — users will be notified in advance.
User Rights, Policy Changes & Contact Us
Your Rights as a User
As an rb26 user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is inaccurate or incomplete, you can update it through your account settings or by contacting our support team.
- Right to Erasure: You may request the deletion of your personal data, subject to legal retention obligations that may prevent immediate deletion in certain cases.
- Right to Object: You may object to the processing of your data for specific purposes such as direct marketing.
To exercise any of the rights above, please visit the FAQ or contact our support team.
Changes to This Policy
Rb26 reserves the right to update this Privacy Policy from time to time to reflect changes in data practices or legal requirements. The latest version will always be available on this page. Users are encouraged to review this policy periodically. Continued use of the platform after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how rb26 handles your personal data, please contact our support team by email at [email protected]. We are committed to responding to all privacy enquiries within a reasonable timeframe.
Your Data is Safe with rb26
We place the privacy and security of Malaysian users at the heart of everything we do on this platform. Register an account or log in to enjoy a safe and responsible entertainment experience.